PeopleXtreme Technologies Pvt. Ltd. (“PeopleXtreme”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your information in a secure, transparent, and responsible manner.
This Privacy Policy explains how we collect, use, disclose, process, and protect information when you access or use our website, software products, enterprise AI solutions, applications, APIs, integrations, and related services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our Services, we may collect the following categories of information.
Information You Provide
- Name
- Company name
- Email address
- Phone number
- Job title
- Account information
- Billing information
- Support requests and communications
- Documents, files, and other information you choose to upload or share
Information Collected Automatically
When you use our Services, we may automatically collect certain technical information, including:
- IP address
- Browser and device information
- Operating system
- Website usage and session activity
- Log files
- Performance and diagnostic information
- Cookies and similar technologies
Information Processed on Your Behalf
As a technology service provider, we may process business information, communications, documents, workflow data, or other content submitted by our customers while delivering the Services.
2. How We Use Your Information
We use information to:
- Provide, operate, and maintain our Services
- Create and manage user accounts
- Deliver subscription-based software and enterprise services
- Process transactions and billing
- Respond to inquiries and provide customer support
- Improve product functionality and user experience
- Monitor system performance, security, and reliability
- Detect, investigate, and prevent fraud or unauthorized activities
- Communicate important service updates and notifications
- Comply with applicable legal and regulatory obligations
We do not sell your personal information.
3. Artificial Intelligence
Certain Services include Artificial Intelligence (“AI”) capabilities. Where AI features are used:
- Information may be processed to generate responses, automate workflows, or improve business operations.
- AI processing may involve trusted third-party AI technologies where required to provide the requested functionality.
- We do not use customer data to train public AI models unless expressly authorized by the customer.
- AI-generated outputs should be reviewed and validated before being relied upon for business or operational decisions.
4. Third-Party Services & Integrations
To provide and improve our Services, we may work with trusted third-party technology providers.
These providers may include cloud infrastructure providers, communication platforms, artificial intelligence providers, payment processors, analytics services, monitoring tools, authentication providers, and other business technology partners.
These providers process information only as necessary to deliver their respective services and are subject to their own privacy, security, and contractual obligations.
5. Messaging & Third-Party Platform Data
Our Services may integrate with third-party communication, messaging, cloud, AI, payment, and business platforms to deliver certain features and functionality.
Where we process data through such platforms on behalf of our customers:
- We access and process data only as necessary to provide the requested Services.
- Such processing may include sending, receiving, routing, storing, or managing business communications and related operational data.
- We process information in accordance with applicable laws, contractual obligations, and the terms and policies of the relevant third-party service providers.
- We do not sell, rent, or use communication data for advertising or unrelated commercial purposes.
- Access to platform data is restricted to authorized personnel and systems and only to the extent necessary to operate, maintain, secure, and support the Services.
- Customers are responsible for obtaining all required permissions, consents, and authorizations before collecting, processing, or communicating with individuals through the Services.
- Third-party providers may modify, suspend, or discontinue their services or APIs from time to time, which may affect the functionality of certain integrations.
PeopleXtreme acts as a technology service provider and processes such data only as necessary to deliver the Services on behalf of its customers.
6. Cookies & Similar Technologies
We use cookies and similar technologies to:
- Keep users signed in
- Remember preferences
- Improve website performance
- Analyze website usage
- Enhance user experience
- Maintain security
You may control or disable cookies through your browser settings. Some features of the Services may not function properly if cookies are disabled.
7. Data Security
We implement appropriate administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. Our security practices may include:
- Secure cloud infrastructure
- Encryption where appropriate
- Access controls
- Authentication mechanisms
- Activity logging and monitoring
- Backup and recovery procedures
- Security updates and maintenance
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain information only for as long as necessary to:
- Deliver the Services
- Fulfill contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
- Maintain business and security records
Information that is no longer required may be securely deleted or anonymized.
9. Data Sharing & Disclosure
We may share information only where necessary:
- With trusted technology and service providers supporting our Services
- With payment providers to process transactions
- With customers where the data belongs to that customer
- To comply with applicable laws, regulations, legal processes, or lawful requests
- To protect the rights, safety, security, or property of PeopleXtreme, our customers, or others
- In connection with a merger, acquisition, corporate restructuring, or transfer of business assets
We do not sell or rent personal information to third parties.
10. Customer Responsibilities
Where our Services are used by organizations, the customer is responsible for:
- Ensuring they have the necessary legal rights to collect and process information.
- Obtaining any required consent before communicating with individuals through the Services.
- Managing their users and access permissions.
- Complying with applicable privacy, employment, consumer protection, and communication laws.
Where applicable, PeopleXtreme acts as a technology service provider or data processor, while the customer remains responsible for the data they submit and process through the Services.
11. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
Requests may be submitted using the contact details provided below.
12. International Data Processing
Our Services may be hosted, processed, or supported from different geographic locations using trusted service providers. Where information is transferred across jurisdictions, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable laws.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices. The updated version will be published on this page with a revised “Last Updated” date. Continued use of the Services after the updated policy becomes effective constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
PeopleXtreme Technologies Pvt. Ltd.
Prayagraj, Uttar Pradesh, India
Email: legal@peoplextreme.com
Website: https://peoplextreme.com